Damp Proofing Elstead

Matthew is very friendly and professional and answered questions very promptly and we are now waiting to fix a date for the job to be done.

Front wall built as agreed and pleased with result

I find Matthew very professional and thoughtful. Apart from fixing the major cause of the problem, He was able to identify some small problems and fix them at the same time. I would recommend Matthew to anybody else!

We own what they call a lion house, an Edwardian property in Wandsworth. The brick column holding a heavy stone lion at the apex of the roof was disintegrating, causing the lion to lean rather dangerously, so it was a matter of urgency to get the brickwork replaced with new bricks, also the concrete plinth the lion sits on needed replacing. I contacted City Roofing, and luckily they were able to do the job quickly. I live in Cornwall, so it's always a problem finding builders etc who don't rip you off, do a substandard job because they know I won't re around to inspect, so I was taking my usual chance hiring Matthew (City Roofing), but he's done an excellent job, and I couldn't be happier, we spoke over the phone throughout, and what a nice guy to deal with, he sent pictures of before and after, so I was assured of his work, and the pictures told the story, a brilliant piece of work, done quickly and efficiently. I can happily recommend City Roofing, and should I need anymore building work done, they are definitely top of my list.

Great job all round. Matthew and his team carried out the work in a very professional manner. I would use again and recommend.

I needed a slipped roof tile replaced and its surrounding strengthened for one of my rented property. Matt took on the job, went over with his guys, and completed the work promptly. As I wasn’t about, he sent me a clear picture of his completed work for me to see. I will use him again. And I recommend him to other MyBuilder users.

Friendly great guys and a quick and tidy job

Matthew and Lee replaced the glass conservatory-style roof over our rear extension (which was leaky and made the room very cold in winter) with a GRP "warm" roof incorporating two rooflights. We are very happy indeed with the result. It was a high quality job. Matthew and Lee were very pleasant people to deal with. They clearly care about their work. They will come back and redo something if you are not happy. They were always cheerful, even when the weather made things really difficult for them. Would definitely recommend!

Lee, Mathew and the team were great!! They explained their way through the job ensuring that we were satisfied at every step. They were clean, tidy and polite. The finished work looks fab, we are so happy, will definitely be using this company again for any works to be carried out. Thank you guys!!

I would recommend City roofing and building ltd. Did a good job at a reasonable price in the time frame I required.

Excellent service, quick and comprehensive communication, and really competitive price. Matthew talked me through the process, took before and after photos and did a brilliant job. I would thoroughly recommend Matthew and the company.

When it rains I will let you know.

Efficient, reliable, competitive & work to deadline. Would have no hesitation in recommending

Really neat and tidy job. Kept me informed throughout on progress. The whole team were really polite, clean and tidy. I have already asked them to undertake further works.

Very professional identification of the damp problem and solutions.
Prompt submission of a clear quote.
Some interruption in comms for scheduling of start date.
The work was done well to a fully acceptable standard.

I hired Matthew and his team to remove nesting birds from the eaves of my roof and install anti roosting spikes to prevent the birds from returning. I live in a block of flats with 8 other tenants, so Matthew not only had me to contend with, but 8 other voices and opinions.

Matt, Mike and their team took the time to assess our requirements, address any concerns and to communicate promptly with us at all stages of the process. They take obvious pride in their work and project-managed the job well in the face of unpredictable weather and extra issues that came to light. They were always courteous and good-humoured. They tidied up impeccably after the job and did not deviate from the agreed quote. They have guaranteed their work so that if there are any problems we can come back to them. We couldn't ask for fairer than that: a credit to their profession.

Excellent service, at good price. Did everything he said he would and happy to go the extra mile for great customer service including sending picture updates of work and completing finishing touches for no added cost. Will definitely be using again for other jobs.

We have been delighted with the service that Matthew and his team provided .professional from the beginning to end. We would highly recommend Matthew and we will be back in contact for any other brick work we would require in the future .

100% good tradesmen who delivered as quoted.

Matthew and his team did an amazing job in my house, fixing a damp issue (inside as well as outside the house), repainting several areas, replastering etc. They were very friendly and professional, thorough and incredibly quick to quote (reasonably), get the work started and finished. It was an absolute pleasure to deal with the team and I therefore highly recommend City Building and Roofing Ltd for any work you may have. I'm very pleased with the quality of the work completed.

Very good job and reasonable price.

Overall the work was good and team responsive. Some times over promised so had to manage certain aspects but we would hire them again.

Matthew was extremely professional and came and quoted immediately. In the event, I went down a different route with other works as well, but this was not because of Matthew or his quote but other circumstances. I thought his quote was competitive and the work he was preparing to do for this was comprehensive. I would certainly call Matthew again.

The true sign of a professional with integrity is how they react when things don't go quite according to plan. Matthew and his team did the job as required, were utterly professional and acted with complete integrity. I have no hesitation in recommending him and would invite him back to do further work.
It is relatively easy to get a good review when everything goes smoothly, to get a good review even when they don't is something that really is hard earned. Things did go wrong, but Matthew's response was exemplary; he responded quickly, without hesitation and sorted the problem as soon as he possibly could.
This really is a class outfit.

Communication was very good throughout the project. Matthew spent time looking at the property, making suggestions and coming up with options for different ways of delivering the work. He gave us a detailed quote that meant we both knew what was included in the price. Once the building work started, he let us know any issues he found, and talked through what the different options were. The work was completed to budget and carried out with a high level of workmanship. It was evident throughout how much professional pride Matthew took in delivering high quality workmanship. We are very happy with the result and pleased to recommend Matthew.

Very pleased with the work Matthew and his team have done for me. From the initial contact, estimate and work done I have been most impressed with service provided by City Building. I am very happy to recommend City Building and would not hesitate to use them again.

Matthew and his team were very professional from providing a detailed quote to completing the works on time. Matthew was always available to answer any questions and his team were very reliable and polite. We would definitely use them again and would highly recommend them.

Matthew provided a quick written quote and undertook the work a few days later. Job was completed as agreed and on budget.

Excellent service provided. Job done well.

Really good experience with Matt and his team. They were professional throughout and addressed any concerns/issues I had during the repair works.

Mathew and his brother completed the installation of Velux windows on two of my properties. I am very pleased with the quality and efficiency of their work. I would definitely recommend them, they are knowledgeable and skilful in many areas of the building trade, not only roofing and their prices are very reasonable. Great job!

We were very happy with the work carried out by City Building and Roofing in September / October 2019. It was a messy job with awkward access but Matthew and Lee went out of their way to run things smoothly. Both very nice people, always ready to answer our questions and find the best way of proceeding. I would definitely use this company again and recommend them to others. Maggie Jones

Matthew and team did a great job to agreed specification and cost, as well as providing additional advice and guidance when we hit unexpected issues. Really happy with the quality of work, and their professional approach, would definitely use again.

We needed our entire roof replaced, with new tiles, underfelt and insulation installed. Matthew and his team were very professional and courteous during the entire process, making sure to explain things clearly at every stage. While the tiles were off, we had some very heavy rain which caused some water to leak into the eaves and subsequently damage the ceiling to our downstairs room. Matthew made sure to repair the damage at no extra cost and prevent any more leaks. They installed new plasterboard and painted the whole thing. We also had a few holes and cracks in the loft room due to the roof works, which they filled in and made good at the end of the job. All rubbish was cleared afterwards promptly.

Their's was the best quote. They were reliable and took a lot of time and trouble to source the right materials for our job. We will be using them in the future.

Matthew was reliable, prompt and friendly. He gave lots of clear advice setting out all of our options with transparent pricing. Worked hard throughout the day and completed the work well. Would recommend him to others.

Matthew responded quickly to our advertisement and identified the root cause, and took my husband up on the roof to show him. He fixed the problem quickly and for a very reasonable price and we can see our wall is starting to dry out. He also fixed another problem we had found at the back of the house. We would definitely recommend City Roofing and Building Limited and hire them again if required.

Good response time. Quick to quote and to start job. Accurate time-frame estimates. Clear and regular communication with issues that arose and with general updates. Good standard of work. Understanding and reasonable when additional work was required. Friendly group of guys. Would use again.

This job was to brick up a few openings eg. unused windows.
Enthusiastic team.Prompt start.Took the effort to remove the old half bricks in order for the wall to look more seamless. Matthew and his team were easy to communicate with.

Hello,

Very good -would recommend

Matthew and Lee managed to turn around a difficult job in a short time. They kept us informed of progress with pictures and regular updates and talked us through options when an unrelated problem was discovered.

Good engagement from start to finish. Excellent workmanship, and have asked Matthew and his team to undertake an additional job on the house. Would recommend.

We dealt with Matthew who was very helpful throughout the process. He provided competitive quotes, arrived on time and completed the job within the agreed timescale in a difficult working environment. He left the job clean and tidy. We would not hesitate in recommending Matthew and his team for any future works in central London.

Although the job overran by three days, the quality of the build was first class

Although we didn't end up going with a builder from this site I would highly recommend Matthew for the diligence he showed in quoting for the job, he came round at least twice to look at the job, going above and beyond to get close to the issue and maintained good communication throughout.

Matthew and team gave a very competitive quote and completed the job in the timescale promised. They talked through the job before the quotation, what it would entail and explained clearly each element of the work required. They provided photos afterwards to show the work completed. They also highlighted some other things that may need addressing in the future which was very useful. Would use again.

Matthew was on time and very polite and helpful, explaining to me what it was he had to do. He also gave me a very reasonable quote for the work that needed to be carried out. The job consisted of removing some tiles to fix a leak and repainting the side of the building as the leak had caused it to turn green. It was a delight using Matthew's company – I found them very professional, fast and clean and will be using again in the future. I would highly recommend anyone to use this company.

Communicative, friendly, knowledgable and got the job done quickly and to a high standard for a good price. Would highly recommend.

Great job guys!! I was happy with it all, got them to do my roofs from other properties. They are fast, clean and efficient. I would recommend again and again!!

Matthew was great to deal with; very prompt and courteous. He also was really helpful in sending me pictures of the job before and after it was completed (I don't live at the property so wasn't able to view the work in person). I would definitely recommend him.

We hired City Roofing to carry out a number of building jobs around our house including a new roof, outside rendering, extension of our porch and laying of a new driveway. Matthew who led the team was fantastic. He was always on hand to promptly discuss the work that was being carried out, and he and his team were highly professional throughout. We were particularly impressed with how Matthew would always go the extra mile to ensure we were completely satisfied with the work. If there were any questions we had throughout the project Matthew would always be on hand to guide us and provide honest pragmatic advice. Of the many builders we've had, Mathew and his team have been by far the best to work with and we felt in safe hands throughout. We will definitely be keeping Matthew's details for future projects.

Matt and his team did a great job, very conscientious and ensured it was completed to my satisfaction.

I have not hired City Building and Roofing Ltd as yet because I am still waiting for other companies to come and provide comparison quotes.
However, Matthew came within a few days of me posting the job and provided a detailed quote for the work.

Although I didn't employ him but chatted to him 3 times over the phone he was polite, knowledgeable and his advice was informative.

Matthew was a pleasure to deal with. He always kept me in the loop, explained what was to be expected and was very clear. He also provided options in a professional manner. Matthew started and finished on time and budget. I would certainly use City Roofing and Building again.

Matt has done a few jobs around the place for me – a fence, roofing work and other bits and pieces I couldn't do myself! I found him through a friend of a friend and he gave me a price that I was confident with so went ahead with it. He was very, very reliable and didn't mess around. He was always polite, listened to what I wanted and completed the job to a great standard.

City Roofing and Building did a great job on rebuilding the brick wall at the front of my property. They finished the job on time, and when "gotchas" arose (as they always do) they explained to me what was going on and dealt with it in their stride. I'd happyily recommend them to anyone.

Very professional through the whole process from estimate to completion of the project. Will not hesitate to call them again. Highly recommended.

Lee and Matthew are both brilliant. I chose City Building and Roofing for the job because out of the 6 builders who evaluated the situation- their pricing was fair, their manner, excellent and their time spent explaining everything to someone who hasn’t a clue, was informative without being confusing. Professional, thorough, attentive, knowledgeable and communicative. They got the job done despite bad weather at the time and so far, so good. When teething (not even) problems occurred, they were straight on it and went above and beyond to get everything right. I’m SO glad I hired them, I’d recommend them for their expertise and I would absolutely hire them again in the future.